AI-Powered Maintenance Communication

Quickly Handle Every Maintenance Request

Tenant Triage AI™ contacts tenants via SMS the moment a request comes in confirming receipt, asking smart questions, collecting photos, and booking the service call automatically.
  • Instantly confirms every maintenance request via SMS
  • Asks smart troubleshooting questions to diagnose the issue
  • Collects photos to dispatch the right vendor first time
  • Coordinates and books the service call automatically
Tenant Triage AI™
Online — responding instantly
Ticket #2847
Tenant Triage AI™
Hi! I see you reported no power. Is the outage in your whole unit or just one area?
Unit 4B — Sarah
The whole apartment — everything’s out.
Tenant Triage AI™
Before I dispatch anyone — can you find your breaker panel? Usually a gray metal box in a closet or utility area.
Unit 4B — Sarah
Found it — it’s in my hallway closet!
Tenant Triage AI™
Any switches flipped to “off”? Push fully off, then firmly back on.
Unit 4B — Sarah
That did it!! Power is back, thank you!!
✓ Resolved — no dispatch needed
Reply...
Ticket #2847
Electrical — Unit 4B
⚡ Resolved in 3 mins
No technician dispatched

Trusted by Real Estate Professionals nationwide

Automated Tenant Workflow

From Request to Resolution  On Autopilot

Instant Engagement – 24/7/365

Optimize speed to lead with our multi-channel AI powered chatbots that instantly engage, qualify, and book appointments - true lead qualification that never sleeps.

Automatic AI Follow-Up

Keep your business top-of-mind with intelligent and timely follow-up. Perfect automation for converting real estate leads that need some extra attention.

Get More From Your Marketing

Mine cold leads and convert them to real appointments with AI driven real estate chatbots that maximize your marketing return on ad spend.

Reduce your speed-to-lead to near zero with custom AI solutions that convert

How It Works

From Request Submitted to
 Service Booked Automatically

Tenant Triage AI™ handles the full maintenance intake process so your team only steps in when a vendor needs to be dispatched.

Request Submitted

Tenant submits a maintenance request through your portal or SMS

Instant SMS Confirmation

AI reaches out in seconds to confirm receipt and gather details

Photo Collection

Tenant sends photos directly in the SMS chat for accurate dispatch

Service Call Booked

AI coordinates availability and books the appointment automatically
Key Features

Everything Your Tenants Need. None of the Overhead.

Instant Request Confirmation via SMS

The moment a tenant submits a maintenance request, Tenant Triage AI™ sends an automatic SMS acknowledging receipt. No more tenants calling your office to ask "did anyone get my message?" — they know immediately their issue is being handled.
  • Unit-specific answers from your custom knowledge base
  • Asks smart, pre-qualified questions
  • Books appointments directly into your calendar

Prospect Qualification That Saves Hours

Your leasing team's time is too valuable to spend on prospects who don't qualify. Lease Up AI™ pre-screens every inquiry asking about income, move-in timeline, household size, and pet status so only motivated, qualified prospects reach your calendar.
  • Income and move-in readiness screening via chat
  • Lead scoring so your team knows who to prioritize
  • Downselling to available units when needed

Photo Collection via SMS Chat

A picture is worth a thousand words — and a saved service call. Tenant Triage AI™ prompts tenants to send photos of the issue directly through the SMS conversation. Your vendor arrives knowing exactly what they're walking into, with the right tools and parts.
  • Photos attached directly to the work order ticket
  • Auto-confirmed with calendar invite to the prospect
  • Prevents wrong vendor or equipment being dispatched

Automated Service Call Scheduling

Once the issue is fully documented, Tenant Triage AI™ checks tenant availability and coordinates with your vendor schedule to book the service call no back-and-forth calls, no calendar confusion. Everything syncs directly with your property management system.
  • Checks tenant availability before booking
  • Syncs with your PMS calendar automatically
  • Sends confirmation and reminder to tenant via SMS
Testimonials

What Our Clients Say About Us

Hear from businesses that have transformed their workflows with our AI automation. Real results, real growth, and real success stories.
Commas
Now with PropertyBots.AI we're able to contact leads within seconds of submission which has dramatically increased showings for our leasing team and reduced vacancy across our portfolio. What I've been most surprised with is the support we get from the team - it's honestly been hands down #1 in my opinion. We've worked with a lot of development companies and no one is as attentive as the PropertyBots.AI team.

Richard G.

Owner, Oro Property Management
Commas
Since we've starting using PropertyBots.AI two months ago, no call goes unanswered, and every lead gets contacted the instant that they get submitted into our system. We've already locked up a few deals that we probably would not have gotten leads that were booked using the AI to my sales team directly. If you're serious about leveling up your lead management game, I would highly recommend giving my shot.

Daniel Y.

Owner, Royal Real Estate Solutions
Commas
The moment we integrated this tool into our business, everything changed. The pre-qualification process became seamless. PropertyBots™ took over the heavy lifting, allowing us to focus on genuine prospects rather than wasting time on unmotivated sellers. It's like having a dedicated team member who works around the clock, engaging with sellers no matter when they reach out.

Justin K.

Owner, Ideal Home Buyers NJ
Commas
PropertyBots.AI gave us a 24/7 representative with human-like conversations that pre-vets leads, schedules calls, and books appointments automatically. It saves tons of time and roots out truly motivated sellers. The team understands investors' needs perfectly. I'd highly recommend them to any real estate investor.

Kit P.

Sales Director, Ideal Home Buyers NJ
Commas
PropertyBots.AI solved our biggest challenge of connecting with investors efficiently. The team was easy to work with—any issues were quickly fixed. We're now reaching many more investors and should gain new ones because of PropertyBots. Given our high acquisition costs, it's been well worth it. I'd recommend giving PropertyBots.AI a shot.
Gary L testimonial headshot

Gary L.

Owner, Break of Day Capital
Commas
Before PropertyBots™, our biggest challenge was missed calls and slow response times after hours, costing us business. Since implementing the bots, customers get instant responses even at night. What surprised me most is how natural and human the conversations feel. It's freed up our day-to-day time to focus on what matters most.
Neil K testimonial graphic

Neil K.

Owner, Poseidon Restoration
PropertyBots Testimonials Grid

Claire M.

Claire M.

PropertyBots has made a huge difference in how I manage my work. They really listened, delivered fast, and made everything so much easier. Super professional and genuinely helpful. I'm really glad I found them.

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Sam F.

Sam F.

I was very impressed with the service and have been happy with the ROI on lead gen so far. Excited to continue utilizing this service. Kevin has been fantastic to work with, highly recommend!

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Paul W.

Paul W.

Awesome customized tool that is a game changer in managing and responding to incoming leads. Definitely worth checking out!

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Justin K.

Justin K.

PropertyBots.ai has been a total game-changer for my real estate business. It connects with sellers 24/7, ensures no lead slips through the cracks, and the speed to lead is unmatched — I'm getting to prospects faster than ever before. If you're serious about converting more leads, I highly recommend implementing PropertyBots.ai into your business.

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Jesper S.

Jesper S.

Great company. Knowledgeable, helpful and great advice in this fast moving field.

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Tom D.

Tom D.

PropertyBots™ has been a total game-changer for my business. It handles lead follow-up way faster than any human could, and it's helped us book way more appointments without lifting a finger. Kevin's been awesome to work with—super responsive, knows his stuff, and genuinely wants to help you win. If you're in real estate and not using this, you're behind.

Click to read more

Kit P.

Kit P.

PropertyBots.AI gave us a 24/7 representative with human-like conversations that pre-vets leads, schedules calls, and books appointments automatically. It saves tons of time and roots out truly motivated sellers. The team understands investors' needs perfectly. I'd highly recommend them to any real estate investor.

Click to read more

Gary L.

Gary L.

PropertyBots.AI solved our biggest challenge of connecting with investors efficiently. The team was easy to work with—any issues were quickly fixed. We're now reaching many more investors and should gain new ones because of PropertyBots.

Click to read more

Neil K.

Neil K.

Before PropertyBots™, our biggest challenge was missed calls and slow response times after hours, costing us business. Since implementing the bots, customers get instant responses even at night. What surprised me most is how natural and human the conversations feel. It's freed up our day-to-day time to focus on what matters most.

Click to read more
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FAQS

Frequently Asked Questions

Everything you need to know about PropertyBots.AI
Typically, if your business processes more than 40 inbound leads per month then you can benefit from automation and AI solutions like PropertyBots™. Most business owners fall into the trap of panic-hiring and get bogged down in training new staff when business picks up. Avoid the stress and try PropertyBots™ instead for a seamless AI driven experience that delivers consistent results 24/7. 

While most of the other guys sell generalized out-of-the-box AI, PropertyBots™ was built and designed exclusively for real estate pros by real estate pros. Our platform uniquely combines fully custom Voice AI, Chat AI, and AI driven automation, working together in tandem to book more calls, boost revenue, and scale smarter. Want to see it in action? Demo our Voice and SMS PropertyBots™ here.

We’ll design your PropertyBots™ to fit your business like a glove! From crafting its voice to feeding it the inside scoop on your business, every detail is customized to match your unique needs. It’s your bot, your way—tailored just for you.

Absolutely! PropertyBots™ integrates with most major CRMs. Our development team will work with you one-on-one to ensure that everything is connected properly during your onboarding and subsequent CRM Integration phase.

Absolutely. Our Database Reactivation (DBR) PropertyBots™ can convert up to 2% of “dead” leads into qualified appointments. With 5,000 old leads, that’s up to 100 new appointments—all without lifting a finger.

No — and for good reason. Cold calling without prior consent in the United States violates the Telephone Consumer Protection Act (TCPA) and can result in fines of up to $1,500 per instance! At PropertyBots™, we prioritize compliance and smart engagement to ensure you and your team operate safely within the bounds of the law.
Absolutely. At PropertyBots™ we ensure that every client is A2P-10DLC approved and that all campaigns are registered with The Campaign Registry (TCR). Steps like this help ensure that your text messages get delivered and you avoid the dreaded Spam Likely on your outbound calls.
Our SMS PropertyBots™ can chat with up to 1,800+ leads at the same time—across multiple channels—day or night, 24/7/365. Our Voice AI technology can hold up to 100+ concurrent conversations without skipping a beat. No bathroom breaks, no sick days, no downtime. It’s built to grow with your business, not slow you down.
The cost of your custom system is dependent on a few factors including the size and scope of the project, your current lead flow, and the amount of AI solutions you're looking to bring into your business. Most standard packages offer predictable monthly maintenance and include unlimited minutes, usage, and priority support. Book a discovery call to get your custom proposal today! 

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